Frequently Asked Questions

The dress code for Andrea restaurant is casual/formal, and casual for La Ribera. Men must wear shirts or t-shirts with sleeves (no sleeveless shirts or beachwear).

Yes. We have a vegan menu and vegetarian options on all our menus.

Starting at 7:30 a.m.

Only Andrea restaurant.

Reservations can only be made the same day; we are unable to take reservations in advance.

We are happy to offer you different options and our Chef can even contact you to better understand your needs.

Our menus do not offer kosher food; however, you may request kosher food in advance, at an additional charge.

We will be glad to provide you with a small detail such as a cake or dessert to make your celebration special.

Our restaurants close at 10:30 p.m.

No, reservations are only required for dinner at Andrea restaurant.

Following the guidelines provided by Mexican government, most resorts are certified to protect guests from Covid-19 in Puerto Vallarta as exhaustive training has been undertaken to ensure the safety and security of visitors. Look for the "Safe Travels" Stamp which grants bearers the acknowledgement of highest standards and protocols have been implemented. Velas Vallarta is a proud holder of the stamp.

Starting June 15th, 2020 most resorts reopened their doors. Velas Vallarta summed up to Puerto Vallarta's reactivation, by implementing high standards on security and safe protocols to welcome guests to enjoy this fabulous paradise.

The cost of parasailing ranges between 65 USD and 200 USD. The price usually depends on what the tour includes: transportation, meals, bottled water, or additional activities.

There are a number of non-stop flights to Puerto Vallarta. You can buy a ticket online with the most popular airlines, such as United, Delta, American Airlines, British Airways, Aeromexico, Virgin Atlantic, Air Transat, WestJet, Calafia Airlines, Finnair, Air Canada, Interjet, Sun Country Air, US Airways, Sunwing, VivaAerobus, and Volaris.

We recommend you to contact an expert Wedding Planner. Weddings in Puerto Vallarta are usually held at outstanding hotel and resorts, including Hacienda San Miguel, Grand Mayan Palace, Velas Vallarta, Grand Velas Riviera Nayarit, and Iberostar.

There are no travel warnings for travelers planning their vacations in Puerto Vallarta. So don't worry, you can enjoy a safe and fun family getaway in this beautiful beach destination.

The Puerto Vallarta average weather in March is around 82°F (28°C).

Since mid-June, most resorts in Puerto Vallarta reopened their doors. Velas Vallarta welcomes guests again starting June 15, 2020.

If you are wondering whether you can travel to Puerto Vallarta, you can rest assure this destination applies strict health and safety protocols to ensure a safe trip. We strongly suggest reviewing the reopening policies of your country of origin.

The hotels that are current holders of the "Safe Travels" Stamp—issued by the World Travel and Tourism Council (WTTC)—ensures that high standard protocols are being followed, such as Velas Vallarta—proud holder of the stamp—, which guarantees the highest hygiene protocols to face Covid-19.

Absolutely! Renowned travel companies such as Berkshire Hathaway Travel Protection, claim that there are no travel warnings for travelers looking to visit Puerto Vallarta.

The weather in Puerto Vallarta tends to be sunny and humid all year round, ranging from 62°F (16°C) to 90°F (32°C).

You'll find endless things to do in Puerto Vallarta: Join the free Art Walk from October to May, admire the architecture of our Lady of Guadalupe church, marvel at the natural beauty of Mismaloya, explore the Municipal Market of Colonia Emiliano Zapata, hike along Las Animas, enjoy a sunset view from the Malecón, and go scuba diving in the Marieta Islands.

Puerto Vallarta is located in the state of Jalisco, Mexico.

In order to know the time in Puerto Vallarta, you should consider that it´s on the Central Time Zone.

Puerto Vallarta is located south of Nayarit and north of Colima, along the Mexican Pacific coast, in the state of Jalisco.

There is a wide variety of airlines that fly to Puerto Vallarta, such as Delta, American Airlines, Aeromexico, United, Virgin Atlantic, British Airways, Air Transat, WestJet, Calafia Airlines, Finnair, Air Canada, Interjet, Sun Country Air, US Airways, Sunwing, VivaAerobus, and Volaris.

Yes, there are poisonous snakes in Puerto Vallarta, but don't worry! You're more likely to encounter these creatures in the wilderness area than in downtown.

If you want to avoid the rainy season in Puerto Vallarta, June to September is usually the rainiest time of the year.

It depends on the number of people, the season of the year, and your preferences. You can spend approximately 60 USD on food, 15 USD on taxis, and 5 USD on local transportation per person, per day. But if you prefer an All Inclusive resort getaway, the price will vary widely.

The double L is always pronounced as Y: Puerto VAYARTA.

The flight time from LA to Puerto Vallarta is approximately three hours.

Absolutely! Berkshire Hathaway Travel Protection, a renowned travel insurance company, claims that Puerto Vallarta is a safe destination for travelers.

There are countless interesting things to see in Puerto Vallarta: the picture-postcard architecture of downtown, the awesome arts and crafts along the Cuale River, the magnificent Marieta Islands, an awe-inspiring sunset above the ocean, the turquoise waters of Playa Las Gemelas, and the beauty of San Pancho beach town.

The airlines flying to Puerto Vallarta are American Airlines, Delta, United, Aeromexico, British Airways, Sunwing, Virgin Atlantic, Air Canada, WestJet, Alaska Airlines, Continental Airlines, Air Transat, among others.

Puerto Vallarta received that name in honor to Ignacio Vallarta, an influential former governor of Jalisco. Puerto, on the other hand, means port in English.

If you want to make your experience as enjoyable as possible, we recommend you to avoid the following: swimming during high tide, drinking tap water, forgetting your biodegradable insect repellent, and drinking alcohol in excess.

Puerto Vallarta is located along the Mexico's Pacific coast, in the state of Jalisco.

The distance between Sayulita and Puerto Vallarta is 22 miles (35 km)

The flight time depends on the country or Mexican state you come from: Phoenix: 2 h 30 min San Antonio: 4 h 30 min New York: 6 h 30 min Vancouver: 5 h Quebec: 9 h

Puerto Vallarta is a resort city located on the Pacific coast, within the Banderas Bay, in the Mexican state of Jalisco.

Puerto Vallarta is on the Central Time Zone.

If you want to know the current time in Puerto Vallarta, consider that this destination is on the Central Time Zone.

The distance between Puerto Vallarta and Guadalajara is approximately five hours by car.

Uber is certainly available in Puerto Vallarta.

Absolutely! Southwest Airlines offers nonstop flights to Puerto Vallarta.

Puerto Vallarta is spelled as follows: P-U-E-R-T-O V-A-L-L-A-R-T-A

The driving time between Guadalajara and Puerto Vallarta is approximately five hours.

Enjoy the Rhythms of the Night show, marvel at Islas Marietas, fly above the treetops on a zipline adventure, immerse yourself in nature with a horseback riding tour in Punta Mita, buy souvenirs in the Cuale River flea market, take wonderful pictures of historic downtown, take a stroll along the Malecón, and enjoy the blissful views of the Zona Romántica.

The distance between Puerto Vallarta and Cancun is approximately 1200 miles, but if you travel on airplane it takes about two hours to arrive.

Taxis: $130 pesos or aprox $8 dollars; paying in pesos is recommended, as taxis use the exchange rate of $17 pesos per dollar. City bus fare: $10 pesos per person.

We recommend reserving tours with Vallarta Adventures, which works directly with the resort. Tours have an additional cost.

Puerto Vallarta is known as one of the safest locations throughout Mexico. Many thousands of visitors from around the globe enjoy a variety of experiences from family trips to romantic escapes on the beautiful shores of Banderas Bay with peace of mind.

Puerto Vallarta is a beach destination nestled between the Pacific Ocean's Banderas Bay and the wonderful Sierra Madre Mountains, in the Mexican state of Jalisco.

There are many things to do in Puerto Vallarta: Take a walk along the Malecón and nearby streets, delight in a food tour, watch how the sun sets above the ocean, enjoy sunbathing on the beach, take part in a tequila tour, marvel at the Cuale River flea market, and explore San Pancho.

Puerto Vallarta is located in the Mexican state of Jalisco.

You'll find a wide variety of family-friendly resorts in Puerto Vallarta. Velas Vallarta is one of the best options and choices to make due to its wide All-Inclusive offer and services that has positioned it in the list of The Top 25 Hotels for Families in Mexico by Tripadvisor. Casa Velas is another great option for couples; this All-Inclusive adults-only boutique hotel is surrounded by a romantic atmosphere and nature landscapes that will give you a total relaxation and calmness. Both Velas Vallarta and Casa Velas are located in the exclusive zone of Marina Vallarta, a few minutes/steps away from the Marina Vallarta golf course.

Puerto Vallarta is definitely a safe destination. Given that there is not travel restriction, this tropical wonder offers a relaxing vacation for you and your family.

Absolutely! Being a prestigious beach destination in Mexico, there are no travel restrictions for travelers seeking a memorable and safe family vacation in Puerto Vallarta.

The resort city is in the Central Time Zone.

20 minutes by taxi and 40 minutes by bus.

Unfortunately, pets are not allowed in the resort.

We offer daily recreational activities, sports activities and/or events in the indoor or outdoor areas. The Concierge can provide you with our activities program.

Spa, Beauty Salon, Boutique, babysitting, laundry and dry cleaning.

Directly through the Concierge.

You are free to use the gym. We also have fitness trainers at no additional charge.

The entire property has an Internet connection; access is free for all our guests.

The only rooms that do not have an ocean view are the studios, and rooms located on the ground floor. The rest of the suites have at least a partial ocean view.

Please contact the resort's Accounting Department for assistance.

The card number registration process uses maximum security systems and devices that ensure the complete confidentiality of encrypted data.

We accept the main credit cards: American Express - Visa - Master Card - Debit card.

Yes, a rate of one night's stay will apply, plus tax.

For all reservations, a photo ID must be presented when checking in to the resort.

Check-in is at 3:00 p.m. Check-out is at noon (12:00 p.m.)

Yes, it is a luxury oceanfront suite.

Rooms or suites must be paid for regardless of whether they are ultimately occupied.

Yes, as long as they purchase a wedding pass, at a cost of $180 USD.

Kids ages 0-4 are free; kids' rates apply to ages 5 and over.

On the beach, until 12:00 a.m., however you may continue the celebration in an indoor event space.

Yes, you'll just need to pay a 20% recuperation fee.

House décor

• Table centerpieces: round glass vases with seasonal flowers from our garden
• White chairs and linens
• Chinese lanterns and bamboo with white linens
• Under-table uplighting

The included ceremony is strictly symbolic. To have legal value, additional services are required to process documentation, and for the judge. To have religious value, the ceremony must be carried out in a church. Velas Vallarta does not have a church or chapel.

Receptions may be held on the beach, terrace or indoor reception halls.