Experience Familiar All-Inclusive true meaning. Learn More
Reservations: 1-877-418-2859
Book Your stay
Best rate Guarantee
  • Check Availability
Best rate Guarantee
Suite: __count__

Velas Vallarta - Press Room

Oct 12

A Hotel That Takes Care of You When You Leave: New Checkout Concierge at Mexico’s Velas Vallarta

A Hotel That Takes Care of You When You Leave:
New Checkout Concierge at Mexico's Velas Vallarta

Puerto Vallarta, Mexico (October 12, 2016) –

Some hotels roll out the extra services and amenities on guests' arrival, but Velas Vallarta with its new Checkout Concierge makes guests feel like VIPs when they leave as well. Need bubble wrap, other packing materials and help protecting the souvenirs or wine you're bringing home? Check. Need boarding passes printed out and extra luggage payments made? Check. And more, including special amenities for departing guests as well.


One day prior to departure, a checkout concierge is assigned to each guest at the resort dedicated to the effortless lead-up to their departure. The concierge can handle a range of airline related services, from printing boarding passes, extra-luggage payment, and flight seat selection to wheelchair needs and arranging airport transfers.  Late check-out requests can be coordinated at the same time or confirming pre-arranged pick-ups for guests through travel agencies. No need to bring packing materials for fragile items bought on the trip, there's complimentary fragile packaging service. To complete the special service, Velas Vallarta sends off guests with a complimentary travel bag with house-made cookies to-go for the flight and bottles of water for the airport.  The check-out concierge service is complimentary for all guests of Velas Vallarta.


Nightly rates at Velas Vallarta start as $153 per person per night, based on double occupancy. All-inclusive rates include suite accommodations, a la carte gourmet meals at a variety of specialty restaurants, premium branded beverages, 24-hour in-suite service, fitness center, taxes, gratuity and more. For reservations or more information, please call 1-888-407-4869 or visit www.velasvallarta.com.


About Velas Vallarta

Velas Vallarta is an all-inclusive family resort located on 10 acres of oceanfront with lush gardens in Puerto Vallarta, walking distance of Marina Vallarta Golf Course and just minutes from downtown Puerto Vallarta. Situated on the emerald waters of Banderas Bay, Velas Vallarta features 345 suites in three eight-story buildings, a high-tech Convention Center that can accommodate up to 700 people, three swimming pools, a rejuvenating spa along with spa cabins seaside, fitness center, multiple restaurants, and an inviting lounge with live music. Nightly theme dinners and local specialties are sure to please even the most discerning palate, and room service is available around the clock. When it comes to daytime and evening entertainment, guests can choose from an exciting and original array of activities and events, from making piñatas and jewelry, yoga on the jetty to Mexican fiestas and casino nights. The recently renovated Kids' Club also welcomes children under 13 with supervised activities like treasure hunt, face painting, sand castles to crafting with beads, allowing parents to indulge in a choice of exciting or relaxing pursuits like a game of golf, a variety of excursions or pampering at the spa. In addition, the resort was one of the first in the destination with a Green Globe certification, dating back to 2008. Puerto Vallarta features championship golf courses, world-class spas and magnificent beaches, not to mention various sports and activities up in the Sierra Madre Mountains. The possibilities for rest and relaxation, or fun and excitement, are endless. Velas Vallarta was built and is operated by Eduardo Vela Ruiz, majority owner, founder and president of Velas Resorts, with brother Juan Vela by his side, vice president of Velas Resorts. 
Back to top